Payments you make are applied to your last statement to the balances with the highest Annual Percentage rate, then applied in descending order of applicable Annual Percentage rate.
This means payments would go in order to:
The easiest way to remember this is “last statement, highest interest to lowest interest.”
Payments cannot be allocated to any unbilled transactions (i.e. something we have not sent you a statement for).
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Existing customers can contact us at any time via chat in the Macquarie Mobile Banking app or Macquarie Online Banking. Our team will respond during business hours from Monday to Friday (excluding public holidays)
Please get in touch as soon as possible so we can work together to find the right solution for you.
Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it.
