Payments you make are applied to your last statement to the balances with the highest Annual Percentage rate, then applied in descending order of applicable Annual Percentage rate.

This means payments would go in order to:

  1. Purchases
  2. Cash advances
  3. Special promotions
  4. Balance transfers; and
  5. Interest free finance amounts.

The easiest way to remember this is “last statement, highest interest to lowest interest.”

Please note, payments cannot be allocated to any unbilled transactions, i.e. something we have not sent you a statement for.

Start a live chat

Log in to Macquarie Online Banking or the Macquarie Mobile Banking app and chat with a consultant in real time, Monday to Friday, 9am to 5pm Sydney time (excluding public holidays).

Experiencing financial difficulty?

Please get in touch as soon as possible so we can work together to find the right solution for you.

Resolve a complaint

Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it.