How do I close my credit card account?

If you decide that the Macquarie credit card is no longer right for you, please follow the steps below to close your account via Macquarie Online or Macquarie Mobile Banking.

Please note in order to do this, the following conditions apply:

  • You must have paid off your balance in full prior to closing your account
  • Your participation in the Macquarie Reward Program will be automatically cancelled and you’ll forfeit all Macquarie Reward Points you haven’t redeemed.

To close your credit card in Macquarie Online Banking

  • Hover over your credit card account in the account list
  • Select I want to
  • Select View account details in the menu drop-down
  • Select Close Account. This appears on the right of the screen next to Account Summary. 

To close your credit card in the Macquarie Mobile Banking app

  • Select your credit card account

  • Select the I want to button

  • Select View account details 

  • Scroll down and select Account closure.

Unable to close your account?

If you are unable to close your account via Macquarie Online or Macquarie Mobile Banking, you can get in touch with us via live chat.

Start a live chat

Log in to Macquarie Online Banking or the Macquarie Mobile Banking app and chat with a consultant in real time, Monday to Friday, 9am to 5pm Sydney time (excluding public holidays).

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Experiencing financial difficulty?

Please get in touch as soon as possible so we can work together to find the right solution for you.

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Unless stated otherwise, this information is provided by Macquarie Bank Limited AFSL and Australian Credit Licence 237502 (MBL) and does not take into account your objectives, financial situation or needs. You should consider whether it is appropriate for you. Finance is subject to our credit approval criteria. Terms and conditions apply and may change without notice.

Apple Pay, the Apple logo & iPhone are trademarks of Apple Inc, registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android Pay, the Android Logo and Google Play are trademarks of Google Inc. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated. BPAY is a registered trademark of BPAY Pty Ltd ABN 69 079 137 518.

Other than MBL, none of the Macquarie Group entities referred to are authorised deposit-taking institutions for the purposes of the Banking Act 1959 (Cth), unless noted otherwise. Their obligations do not represent deposits or other liabilities of MBL. Unless otherwise stated, MBL does not guarantee or otherwise provide assurance in respect of the obligations of that entity.

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