Before you apply for a home loan, make sure you have everything you need handy:

  • Current email address and mobile phone number so you can safely use your account online and in Macquarie Mobile Banking 
  • Identity documents – some documents may need to be certified 
  • Proof of income, including payslips or statements
  • Existing home loan statements and contract if applicable
  • Details of any debts you currently hold, including balances, limits and monthly repayments
  • Access to your transaction history or statements – this will help you determine your monthly living expenses such as groceries, utilities and insurances.

Haven’t found a property yet?

You don’t need to have a property in mind to apply for a loan pre-approval. You can apply for a loan pre-approval. When completing your application, we’ll ask you to give us a postcode of an area you are looking to purchase in, instead of an address.

Start a live chat

Log in to Macquarie Online Banking or the Macquarie Mobile Banking app and chat with a consultant in real time, Monday to Friday, 9am to 5pm Sydney time (excluding public holidays).

Experiencing financial difficulty?

Please get in touch as soon as possible so we can work together to find the right solution for you.

Resolve a complaint

Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it.