What does Macquarie's credit card travel insurance cover?

Your Macquarie Black Card/Macquarie Platinum Credit Card travel insurance covers you if you’re planning to travel overseas and you’ll receive:

  • Overseas Travel Insurance for you, your spouse and any dependent children
  • Interstate Flight Inconvenience Insurance to cover meals or clothing depending on delay
  • Extended Warranty Insurance on your purchases. Limitations and exclusions apply.

For more information on what this insurance covers, please see the Coverage Summary in the Macquarie Black Card Insurance Terms and Conditions and Macquarie Platinum Card Insurance Terms and Conditions.

How do I make a travel insurance claim?

You can make a credit card travel insurance claim in one of two ways through the Master Policy, which is underwritten by the insurer Chubb Insurance Australia Limited:

  1. Overseas Emergency - Call Chubb Assist on +61 2 8907 5666
  2. Non-emergency – Make a claim online via the Chubb Claim Centre where you’ll need to provide:
    • Policy number:
      • 01PN529935 (Macquarie Black Credit Card)
      • 01PN529928 (Macquarie Platinum Credit Card)
    • Email address
    • Supporting documents
    • Intended payee information.

Am I eligible for a travel insurance claim?

Please see the Eligibility for Insurance Table in Macquarie Black Card Insurance Terms and Conditions and Macquarie Platinum Card Insurance Terms and Conditions.

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    Unless stated otherwise, this information is provided by Macquarie Bank Limited AFSL and Australian Credit Licence 237502 (MBL) and does not take into account your objectives, financial situation or needs. You should consider whether it is appropriate for you. Finance is subject to our credit approval criteria. Terms and conditions apply and may change without notice.

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    Other than MBL, none of the Macquarie Group entities referred to are authorised deposit-taking institutions for the purposes of the Banking Act 1959 (Cth), unless noted otherwise. Their obligations do not represent deposits or other liabilities of MBL. Unless otherwise stated, MBL does not guarantee or otherwise provide assurance in respect of the obligations of that entity.

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