Your Macquarie Black Card/Macquarie Platinum Credit Card travel insurance covers you if you’re planning to travel overseas and you’ll receive:

  • Overseas Travel Insurance for you, your spouse and any dependent children
  • Interstate Flight Inconvenience Insurance to cover meals or clothing depending on delay
  • Extended Warranty Insurance on your purchases. Limitations and exclusions apply.

How to make a travel insurance claim

You can make a credit card travel insurance claim in one of two ways through the Master Policy, which is underwritten by the insurer Chubb Insurance Australia Limited:

  1. Overseas Emergency - Call Chubb Assist on +61 2 8907 5666
  2. Non-emergency – Make a claim online via the Chubb Claim Centre where you’ll need to provide:
    • Policy number:
      • 01PN529935 (Macquarie Black Credit Card)
      • 01PN529928 (Macquarie Platinum Credit Card)
    • Email address
    • Supporting documents
    • Intended payee information.

Find out more on insurance benefits, Macquarie Black Card Insurance Terms and Conditions and Macquarie Platinum Card Insurance Terms and Conditions.

Start a live chat

Log in to Macquarie Online Banking or the Macquarie Mobile Banking app and chat with a consultant in real time, Monday to Friday, 9am to 5pm Sydney time (excluding public holidays).

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