Location services are available in the Macquarie Mobile Banking app. We don’t pass your information on to third parties.
Location services are available in the Macquarie Mobile Banking app. We don’t pass your information on to third parties.
The Macquarie Mobile Banking app automatically enables “travel mode” when it detects that you’re travelling (using non-location information, such as date and time). Extra features become available in your app, such as exchange rate, card information and international support details. Account information and other functionality are still available as normal.
Depending on the settings of your phone, the Macquarie Mobile Banking app may not detect travel correctly in limited circumstances.
With your permission, the Macquarie Mobile Banking app uses location information within Australia to help with your account security and functionality.
Location information is only used for features which are useful to you. For example:
Existing customers can contact us at any time via chat in the Macquarie Mobile Banking app or Macquarie Online Banking. Our team will respond during business hours from Monday to Friday (excluding public holidays)
Please get in touch as soon as possible so we can work together to find the right solution for you.
Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it.