What is PayID?

PayID is a service that allows you to use a unique identifier (such as your mobile number) and link it to one of your eligible accounts to receive NPP real-time payments.

Your PayID can only be registered to one account at a time. For example, if you register your PayID to your personal transaction account then any payments made to your PayID will be paid into that account.

After you create a PayID, you can simply tell payers to make payments to your PayID instead of having to remember your BSB and account number.

It’s optional to set up a PayID so you can bank as normal without one.

What accounts can use PayID?

PayID is only available for the following Macquarie accounts:

  • Macquarie Transaction or Offset Account
  • Macquarie Saving Account
  • Macquarie Business Savings Account.

For more information see Setting up, transferring or closing a PayID.

Why use PayID?

There are many benefits to creating a PayID to receive real-time payments, including:

  • Fast – you can receive funds in near real-time
  • Easy – no need to remember your BSB and account number to get paid
  • Convenient – it is available 24 hours a day, 7 days a week, 365 days of the year
  • Secure – NPP uses world leading technology certified to the highest data security standards.

What’s the New Payments Platform?

The New Payments Platform (NPP) is a financial services industry initiative to modernise payments in Australia. The centralised platform facilitates real-time settlement payments between participating Australian financial institutions. 
 
Macquarie is one of over 100 Australian financial institutions connected to the New Payments Platform, where clients who hold eligible accounts at registered financial institutions are able to make and receive payments in real-time, 24 hours a day, 7 days a week.

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Existing customers can contact us at any time via chat in the Macquarie Mobile Banking app or Macquarie Online Banking. Our team will respond during business hours from Monday to Friday (excluding public holidays)

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