Overview

You can set up a scheduled transfer from most Macquarie accounts.

To set up a scheduled payment using Macquarie Online Banking

  1. Select the $ icon from the side menu; or first click on the menu icon in top left-hand corner to display the side menu
  2. Select Scheduled payments 
  3. Click Schedule a new payment
  4. Select the account you’re paying from
  5. Select the account or biller you’re paying to. Add a new payee or biller by selecting Add new
  6. Enter the payment amount
  7. Select either Later for a single scheduled payment, or Recurring payment for a regular scheduled payment, and choose the date and frequency of your payment schedule
  8. Select Next
  9. Include payment details like notes, attachments and categorisation. These are optional and won’t be visible to the payee
  10. Select Schedule payment, confirm the details, and select Confirm transfer.

To set up a scheduled payment using the Macquarie Mobile Banking app

  1. Select the $ icon on the front screen
  2. Select Make a payment
  3. Select the account from which the payment should come
  4. Select a payee or biller from your payee list, or add a new payee or biller by selecting Add new payee
  5. Enter the amount, and add a description (optional)
  6. Select the (Pencil) icon beside the Paying date, nominate the scheduled payment date and select Next
  7. Select either Just this once for a single payment, or Recurring for a regular scheduled payment, and choose the frequency of your payment schedule
  8. Include payment details like notes, attachments and categorisation. These are optional and won’t be visible to the payee
  9. Select Next
  10. Check all details are correct. Select Pay, then Confirm.

View or make a change to you scheduled payments

You can change the details of your scheduled payment on most accounts. Please note that some accounts are limited to changing the amount and description, if you’d like to change the time you may need to cancel the payment and set up a new one. 

To view/modify a scheduled payment using Macquarie Online Banking

  1. Select the $ icon from the side menu; or first click on the menu icon in top left-hand corner to display the side menu
  2. Select Scheduled payments
  3. Select the Update button on the payment and follow the prompts.

To view/modify a scheduled payment using the Macquarie Mobile Banking app

  1. Tap the ‘$’ icon from the bottom. Payment options will display
  2. Select ‘Scheduled payments’ option to view all your scheduled payments
  3. Select a scheduled payment from the list. This will show the details
  4. Tap the ‘Update’ button in order to make changes
  5. Tap the ‘Pencil’ icon beside details
  6. Update the details and tap ‘Next'
  7. Review scheduled payment details and tap ‘Confirm’
  8. Tap ‘Update schedule’ to reflect the changes
  9. If Muti Factor Authentication is enabled, authorise payment
  10. Tap ‘Done’ on the Payment successful screen

To delete a scheduled payment using Macquarie Online Banking:

  1. Select the $ icon from the side menu; or first click on the menu icon in top left-hand corner to display the side menu
  2. Select Scheduled payments
  3. Tap the ‘Delete’ button on the payment and follow the prompts

To delete a scheduled payment using the Macquarie Mobile Banking app:

  1. Tap the ‘$’ icon from the bottom. Payment options will display
  2. Select ‘Scheduled payments’ option to view all your scheduled payments
  3. Select a scheduled payment, from the list. This will show the details
  4. Tap the ‘Delete’ button on the payment and follow the prompts.

To create a scheduled payment from a joint Cash Management account with dual authentication using the Macquarie Online Banking app:

  1. Tap the ‘$’ icon from the bottom. Payment options will display
  2. Select ‘Scheduled payments’ option to view all your scheduled payments
  3. Select a scheduled payment, from the list. This will show the details
  4. Tap the ‘Delete’ button on the payment and follow the prompts.

To create a scheduled payment from a joint Cash Management account with dual authentication using the Macquarie Mobile Banking app:

  1. Create a scheduled payment as per the steps mentioned above
  2. Once completed, the new scheduled payment needs to be authorised by the other account holder by midnight
  3. When the other account holder logs in to their mobile app, a message will prompt to authorise the payment
  4. Tap ‘Review’ to Authorise or Decline the payment
  5. This payment cannot be updated, but will need to be deleted and recreated if changes are needed
  6. If the joint account holder does not authorise by midnight, the payment will be deleted.

Important Information

It’s important to ensure the BSB and account number are correct. The account name is not used for processing and we do not match the account name against the account number you provide. Entering incorrect details may mean the wrong account is credited and it may not be possible to recover the funds.

To make changes to your direct debits, see managing direct debits.

Experiencing financial difficulty?

Resolve a complaint

Help and support