The following investors may be eligible to open a Wrap IDPS account:
We require your client to nominate a current email address and mobile phone number for the purposes of receiving notices and information about their account. You must ensure your client’s email and mobile phone number remain up to date. If any of their details change, you can update these by notifying us.
As your client’s mobile phone number is used for identification verification purposes, you can’t update this online and you or your client will need to contact us via live chat.
Macquarie Wrap is an investment platform designed to manage a range of asset types. The online application is the fastest way to open accounts for your clients. For more information about the online application tool see the FAQs.
To open a Macquarie Wrap account on behalf of your client:
To avoid delays in the process, please make sure you have all of the documents required to open a Wrap IDPS account.
An application form for a retail client won't be accepted where personal advice hasn't been provided as per the distribution conditions in our TMD.
If your client has an existing Macquarie Cash Management Account (CMA), they may elect it to be linked to their new Wrap IDPS account as part of the Wrap account application process. If this election is made, their CMA will be converted to a Wrap Cash Account.
If the CMA was previously linked to a Wrap account, you won’t be able to re-link the CMA to a new Wrap account.
To open under power of attorney (POA), tick the box stating you’re opening under Power of Attorney. The POA will be required to accept the terms and conditions on behalf of the client. See more information on POA requirements.
For your client to be successfully electronically verified, a valid Australian Driver’s Licence is required, or alternatively an Australian passport, which is either valid or expired less than 2 years ago. See Verifying your identity electronically in Personal Help Centre.
If your client doesn’t have an Australian Driver’s Licence or Australian passport, select the option ‘Applicant does not have an Australian driver’s licence or Australian passport’ in the online application form. Please note that if this option is selected, additional documentation will be required. See Verifying your identity via certified documents in Personal Help Centre.
The application requirements vary depending on the application type:
You can make amendments to Wrap applications via Adviser Online:
This will allow you to edit the application. As mentioned above, your client will still need to sign the final version before it can be submitted successfully.
For Print, sign and upload applications, anything marked with a red asterisk in the initial stages will be locked after you’ve printed the application. If you or your client want to make any changes, select Make changes in the application screen. Please note, this will void the previous version of the application and require your client to re-sign the new version created.
We won’t accept any amendments made in pen or pencil under any circumstances.
Once your client’s signed application has been submitted, any further amendments will void the application. When this happens, you’ll need to create a new application.
Once the account is open, we’ll send a welcome email to your client so they can view their account information online.
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Wrap IDPS accounts are generally opened within 1 business day.
Processing times begin only when we’ve received all necessary information and additional documents for the application. To avoid delays, please ensure you’ve completed all forms and uploaded all supporting documents before submitting.
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Chat in real-time with an adviser consultant Monday to Friday, 8am to 7pm Sydney time (excluding public holidays).
Everyone at Macquarie is commited to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it.
