Where do I add home loans and accounts in ApplyOnline?

In the ApplyOnline application, navigate to Loans on the side panel to start inputting the home loan accounts or loan splits.

You’ll then need to navigate to the Other products tab to input any offset or transaction accounts and credit or debit cards.

How do I input a Macquarie home loan into ApplyOnline?

Macquarie home loans are referred to as home loan facilities, which can include multiple home loan accounts or splits.

To create the facility in ApplyOnline, you need to input each loan account, which must have the same product type (e.g. Offset or Basic Home Loan) but can have different attributes (e.g. repayment and rate type). The sum of each loan split entered into ApplyOnline will equal the total lending requested by your customer.

The example below shows an Offset Home Loan Facility with multiple loan splits and offset accounts. Below we’ll provide guidance on how to:

Inputting the loan accounts or splits

Referring to the example above, which has two home loan accounts within the home loan facility, you’d need to input each loan account into ApplyOnline. To do this, select +Loan split to add each account separately.

Note, each loan account must have the same product type (e.g. Offset or Basic) but can have different loan purpose, repayment and rate types.

Loan account 1: Offset home loan, Owner occupied, Variable rate and P&I repayments, $400,000

On the Loans tab:

  1. Select +Loan split
  2. Select the Primary Purpose for that split (e.g. Owner occupied)
  3. Select the ABS purpose
  4. Cash out amount – only required if refinancing and requiring an equity release, otherwise $0
  5. In Base amount enter the amount of the loan split (e.g. $400,000)
  6. Select the product from the Product Selector, noting:
    • Product type, either Basic or Offset (e.g. Offset Home Loan)
    • Select the rate type (e.g. Offset Home Loan in Variable)
  7. Select the checkboxes if your customer wants a credit card and/or debit card
  8. Enter the interest rate – see our current advertised rates
  9. Enter the loan term
  10. Enter the repayment type – principal and interest or interest only
  11. Select Done

Once you’ve created one loan split, select +Loan split to create the additional account. For this example, the second loan split would be:

  • Product: Offset Home Loan 2 year Fixed
  • Repayment: Principal & interest
  • Rate: see our current advertised rates
  • Base amount: $400,000.

Once completed, you’ve successfully created two loan accounts within the home loan facility (total lending $800,000).

Note: the sum of each loan split’s base amount, should equal the total lending being requested.

Adding multiple offset accounts for Offset Home Loan splits

If you’ve selected the Offset Home Loan product, you’ll have the option to open offset accounts as part of the home loan application. In the example above, you’d need to create 3 offset accounts linked to the first loan split. For more information, see Understanding our offset accounts.

Note:

  • you can open up to 4 offset accounts per home loan split during the application stage
  • for trust and company loans, offset accounts (and transaction accounts) can only be opened during the home loan application, and
  • offset accounts can’t be linked to fixed home loan splits.

Simply,

  1. Navigate to Other products on the side panel
  2. Select the link on the Macquarie tile under Current lender offerings
  3. Each variable rate loan split will be shown, with the offset or transaction accounts and credit cards (if selected)
  4. Otherwise, select +Offset account on the respective loan split
  5. A right-hand side panel will appear:
    • Select the loan split for the offset account to be linked to under Loan
    • If debit cards are required, select Yes
    • If yes, confirm the debit cardholders
    • Select the Account holders for the offset account - they can be either individual or joint
    • If opting for a debit card, select the Debit cardholder(s)
    • To close, select X in the top-right hand corner.
  6. Repeat for other offset accounts (up to 4 offset accounts per loan account/split).

Adding transaction accounts for Basic Home Loan splits

If you’ve selected the Basic Home Loan product, you’ll have the option to open transaction accounts as part of the home loan application.

Note:

  • for trust and company loans, transaction accounts can only be opened during the home loan application.

Simply,

  1. Navigate to Other products on the side panel
  2. Select the link on the Macquarie tile under Current lender offerings
  3. If you’ve selected Transaction accounts in the Loans section, they’ll appear under Transaction accounts. If so, click the edit icon.
  4. Otherwise, select +Transaction account to add a transaction account
  5. A right-hand side panel will appear:
    • If debit cards are required, select Yes
    • Select the Account holders for the transaction account – they can be either individual or joint account holders
    • If opting for a debit card, select the Debit cardholder(s)
    • To close, select X in the top right hand corner
  6. Repeat for other transaction accounts required

Adding a credit card

For both Offset and Basic Home Loans, to add a credit card and any additional card holders in ApplyOnline, follow the below instructions.

On the Loans tab:       

  1. Select the home loan type from the ‘Product selector’
  2. For a Basic Home Loan, you’ll need to tick Credit Card
  3. For an Offset Home Loan, the credit card will be pre-populated.

On the Other products tab:

  1. Select the link on the tile Macquarie bundled products
  2. For ‘Open new credit card?’, select Yes
  3. Select Macquarie Credit Card under Credit card
  4. Enter the preferred card limit e.g. $15,000
  5. Add any additional cardholders by selecting the co-applicant.

Note:

  • any credit card requested requires a credit assessment
  • the credit card limit applied for with the home loan application can’t be increased once the credit card is received by your customer
  • for an Offset Home Loan, the credit card annual fee is waived while the home loan remains on the Offset Home Loan product.

When are the offset and transaction accounts opened?

If you’ve selected an offset or transaction account as part of the home loan application for your customer, we’ll start to process these once the home loan documents have been returned.

For Offset accounts, these will be opened and visible in your customer’s Macquarie Online Banking or the Macquarie Mobile Banking app once the loan documents have been returned. Also,

  • we’ll send documentation to your customer providing the account numbers of these accounts
  • there will be no offset interest benefits until the home loan account their linked to settles
  • any requested debit cards will be sent once the accounts have been created (typically pre-settlement), and
  • debit cards will be sent to the mailing address noted on the application (for new customers) or on their Macquarie Online Banking or the Macquarie Mobile Banking app (for existing customers).

For Transaction accounts, these won’t be visible in your customer's Macquarie Online Banking or the Macquarie Mobile Banking app until after the home loan has settled. Also,

  • we’ll send documentation to your customer providing the account number of these accounts
  • any requested debit cards will be sent once the accounts have been created (typically post-settlement), and
  • debit cards will be sent to the mailing address noted on the application (for new customers) or on their Macquarie Online Banking or the Macquarie Mobile Banking app (for existing customers).

When are credit cards opened?

Credit cards are assessed separately to the home loan application. Once assessed, and if approved, we’ll confirm with your customer and proceed to sending out the credit cards.

The credit card may be received prior to settlement. Therefore, it’s important to ensure that their mailing address is up to date.

  • For new Macquarie customers – ensure their mailing address is up to date in their application, and
  • For existing Macquarie customers – ensure the address noted on their Macquarie Online Banking and the Macquarie Mobile Banking app is up to date. This should be the same address listed on the application.
     

How can my customer open a transaction account before settlement?

There are two options to open a transaction account prior to settlement:

  1. Request a transaction account in ApplyOnline as part of the home loan application
    • This will be opened at settlement, and
    • We'll send additional documentation to confirm the opening of the transaction account
    • For new to Macquarie customers, it's important to use the Macquarie ID we sent you in the formal approval confirmation email.
       
  2. Once the home loan has been approved, they can set up a Transaction Account by:

Note: Setting up the transaction account once your customer receives formal approval, will enable them to use this account for their Direct Debit instructions.

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