Available balances are impacted by pending transactions, which are payments or transfers that have been authorised but not yet processed. Pending transactions impact balances as follows:
  • ‘Balance’ is the amount of money in your account before all pending transactions have been processed.
  • ‘Available’ is the amount that you can spend today, and is a more accurate reflection of how much you can spend at that time.

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Thank you. If you’d like to provide further feedback about your recent experience, please head to our Feedback and Complaints page.

Thank you. If you’d like to provide further feedback about your recent experience, please head to our Feedback and Complaints page.

Experiencing financial difficulty?

Where you feel you may not be able to meet your regular repayments or some other financial obligation, please contact us to see how we can work together towards a solution for you. 

Feedback and complaints

Everyone at Macquarie is commited to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it. 

Help and support 

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