If you get a new mobile number, you will need to close your existing registered PayID and create a new PayID with your new mobile number.

First, update your mobile by contacting us on 133 174. You can then log into Macquarie Online Banking or the Macquarie Mobile Banking app to close your PayID. After you have done this, you can create a PayID again with your new mobile number.
Was this helpful? Yes or No

Thank you. If you’d like to provide further feedback about your recent experience, please head to our Feedback and Complaints page.

Thank you. If you’d like to provide further feedback about your recent experience, please head to our Feedback and Complaints page.

Experiencing financial difficulty?

Where you feel you may not be able to meet your regular repayments or some other financial obligation, please contact us to see how we can work together towards a solution for you. 

Feedback and complaints

Everyone at Macquarie is commited to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it. 

Help and support 

Have a question that hasn’t been answered?