Once we receive your application we’ll open your account as soon as we can, and where possible in real-time. The timing depends on how quickly we can verify your identity and assess your application. We’ll let you know by email if your application is successful and when your account is open and ready to use.

Please call us if you have any questions about the status of your application.
  • Macquarie Transaction and Savings Account: 133 174 (+61 2 8245 4470), 24/7
  • Macquarie Cash Management Account: 1800 806 310 (+61 7 3233 8111), 8am to 7pm (Sydney time) Monday to Friday
  • Macquarie Term Deposit: 1300 739 980 (+61 7 3233 8109), 8am to 7pm (Sydney time) Monday to Friday.
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Thank you. If you’d like to provide further feedback about your recent experience, please head to our Feedback and Complaints page.

Thank you. If you’d like to provide further feedback about your recent experience, please head to our Feedback and Complaints page.

Experiencing financial difficulty?

Where you feel you may not be able to meet your regular repayments or some other financial obligation, please contact us to see how we can work together towards a solution for you. 

Feedback and complaints

Everyone at Macquarie is commited to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it. 

Help and support 

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