Enjoy better everyday banking with a Macquarie Transaction Account. It’s an everyday bank account with no fees, no minimum deposit requirements, and free access to every ATM in Australia.

Link a Macquarie Savings Account and access a savings account with no fees, easy withdrawals and state-of-the-art digital banking.

To help you get started, we thought you may like to read some of our frequently asked questions. If you can’t find the information you need in these articles, you can also search our Help Centre.

Opening an account

Opening a Savings account
Opening a Transaction account
Can I open a Savings account without a Transaction account?
How do I activate my Macquarie Debit Mastercard?
Can I open an account if I can't currently obtain certified ID or I fail electronic verification?
How do I download the Macquarie Mobile Banking app?
Can I open an account for a friend or family member?
How do I add my card to Apple Pay and Google Pay?

Interest Rates

How is the welcome variable rate calculated?
How is interest calculated?
When is interest paid?
How do I view the interest rate details of my Transaction and Savings accounts?


Account information

Are there any fees on my Transaction and Savings account?
Are there any deposit conditions on my Transaction and Savings account?
Are there any minimum balance requirements for a Savings Account?
How do I deposit cash into my bank account?
What do I do if my card is lost stolen or misplaced?
How do I check my bank account balance?
Can I transfer externally from my savings account?

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Thank you. If you’d like to provide further feedback about your recent experience, please head to our Feedback and Complaints page.

Thank you. If you’d like to provide further feedback about your recent experience, please head to our Feedback and Complaints page.

Experiencing financial difficulty?

Where you feel you may not be able to meet your regular repayments or some other financial obligation, please contact us to see how we can work together towards a solution for you. 

Feedback and complaints

Everyone at Macquarie is commited to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it. 

Help and support 

Have a question that hasn’t been answered?