An application may be unsuccessful if your circumstances didn’t meet certain acceptance criteria or regulatory conditions for the product, or if we didn’t receive all of the required documentation.

Please call us if you have any questions about the status of your application.
  • Macquarie Transaction and Savings Accounts: 133 174 (+61 2 8245 4470), 24/7
  • Macquarie Cash Management Account: 1800 806 310 (+61 7 3233 8111), 8am to 7pm (Sydney time) Monday to Friday
  • Macquarie Term Deposit: 1300 739 980 (+61 7 3233 8109), 8am to 7pm (Sydney time) Monday to Friday.
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Thank you. If you’d like to provide further feedback about your recent experience, please head to our Feedback and Complaints page.

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Everyone at Macquarie is commited to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it. 

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Unless stated otherwise, this information is provided by Macquarie Bank Limited AFSL and Australian Credit Licence 237502 (MBL) and does not take into account your objectives, financial situation or needs. You should consider whether it is appropriate for you. Finance is subject to our credit approval criteria. Terms and conditions apply and may change without notice.

Apple Pay, the Apple logo & iPhone are trademarks of Apple Inc, registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android Pay, the Android Logo and Google Play are trademarks of Google Inc. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated. BPAY is a registered trademark of BPAY Pty Ltd ABN 69 079 137 518.

Other than MBL, none of the Macquarie Group entities referred to are authorised deposit-taking institutions for the purposes of the Banking Act 1959 (Cth), unless noted otherwise. Their obligations do not represent deposits or other liabilities of MBL. Unless otherwise stated, MBL does not guarantee or otherwise provide assurance in respect of the obligations of that entity.

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