If you’re experiencing delays with finalising your balloon/residual value, we may be able to extend your payment due date.

To request a balloon/residual value payment extension, please call us on 1300 368 908, 8am to 7pm (Sydney time) Monday to Friday or email us at leasingcustomerservice@macquarie.com

If you’re experiencing financial difficulty, please contact our Financial Assist team on 1300 364 050, 9am to 5pm (Sydney time) Monday to Friday or email mcafleasingcare@macquarie.com so we can discuss how we may be able to assist you.
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Thank you. If you’d like to provide further feedback about your recent experience, please head to our Feedback and Complaints page.

Thank you. If you’d like to provide further feedback about your recent experience, please head to our Feedback and Complaints page.

Experiencing financial difficulty?

Where you feel you may not be able to meet your regular repayments or some other financial obligation, please contact us to see how we can work together towards a solution for you. 

Feedback and complaints

Everyone at Macquarie is commited to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it. 

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