On your move date outlined in your reminder communication from us, your Woolworths Credit Card account will move to a Macquarie Platinum Credit Card account. On this date, you’ll also begin earning Macquarie Rewards points on eligible purchases.
Your Woolworths credit card will stop working
Your Woolworths credit card will stop working on the date outlined in your reminder communication, or when you activate and first use your new Macquarie credit card, whichever comes earlier.
My existing Woolworths credit card has recently been blocked for use
In certain circumstances, if your card is blocked for use on the move date, you will not receive a new Macquarie credit card in the mail.
For example, you will not receive a new Macquarie credit card if:
- Your account is more than 29 days in arrears.
- Your credit card account has gone over the credit limit.
- You have recently applied for or entered into financial hardship arrangement.
Annual fee
Your annual fee will be charged on the same anniversary date.
Your annual fee will not increase as part of your move. Details of your annual fee will be included in your welcome pack that you will receive approximately 3 weeks from your move date.
Repayments
On the date your account moves to a Macquarie credit card account (outlined in your reminder communication), you can continue to make BPAY repayments towards your new Macquarie account using the same Woolworths credit card biller and reference number 60 days from your move date.
Your new Macquarie BPAY repayment details will be outlined in your first Macquarie credit card statement. Once you receive your Macquarie statement, you can use the biller and reference number provided for repayments.
Existing balance transfer
Your existing balance transfer will continue on its existing rate and term, and you won’t need to do anything.
You won’t be able to move to a Macquarie credit card before your allocated date
On the date outlined in your reminder communication, your Woolworths Credit Card account will move to a Macquarie Credit Card account.
We are unable to move your current Woolworths credit card account to a Macquarie Credit Card account earlier than this date.
Qantas Points on my Woolworths Qantas Platinum credit card account
If you have a Woolworths Qantas Platinum credit card, any accrued Qantas Points remaining on your account on the date your account is moved to a Macquarie credit card account, will be automatically transferred to your Qantas Frequent Flyer (QFF) account. You don’t have to do anything.
This transfer of points will occur within 40 days of your move date.
Woolworths credit card points on my Woolworths Everyday Credit Card or Woolworths Everyday Platinum Credit Card account
If you have a Woolworths Everyday Credit Card or a Woolworths Everyday Platinum Credit Card, any accrued credit card points remaining on your account on the date your account is moved to a Macquarie credit card account, will automatically be converted into a Woolworths eGift Shopping card and sent to the email address we have on file for your account. Allow up to 30 business days after your account has been moved to a Macquarie account, to receive your Woolworths eGift shopping card via email.
Macquarie no longer offers Macquarie credit cards with Qantas Points
Macquarie no longer offers any credit card products which earn Qantas Points, which means you cannot move to the Qantas Rewards program on your Macquarie Credit Card account. You can continue to earn Qantas Points up until the date your account is moved to a Macquarie credit card account.
Rewards points on my Woolworths credit card account
On the date outlined in your reminder communication, you’ll move to a Macquarie Credit Card account, and you’ll begin to earn Macquarie Rewards on your eligible spend. For more information on the points earn rate on your Macquarie card, see here.
Qantas Frequent Flyer membership
Your existing Qantas Frequent Flyer (QFF) membership and QFF account will not change as a result of your Woolworths credit card account moving to a Macquarie Credit Card account.
My existing Consumer Data Right consent arrangements that I have in place on my Woolworths credit card account
As Macquarie is no longer the issuer of Woolworths credit cards, the Woolworths brand will be removed from the ACCC CDR Register on 15 November 2023.
When this happens, any active data sharing arrangements that you have in place (for your Woolworths credit card) with your chosen Accredited Data Recipient (ADR) will be impacted in the following way:
- The ADR will no longer be able to collect your consumer data.
- However, until the use consent either expires or is withdrawn by you, the ADR will have the right to continue to use your consumer data they have previously collected.
If you’d like to share your consumer data with an ADR for your rebranded Macquarie credit card, you’ll need to establish a new data sharing arrangement with the ADR by following the same steps you previously followed to set up the consent arrangement.
