If you’re unlikely or unable to make a minimum payment before the due date, please call us to discuss your options. Late fees may apply if you miss a minimum payment without speaking to us first. 

If you are unable to meet your repayments due to a change of circumstance, we may be able to offer financial assistance. Financial assistance will be considered on a case-by-case basis and could include flexible payment arrangements, variations or we may allow you to reduce or defer your repayments in the short term. 

You can get in touch with one of our consultants using live chat.

We’d be happy to discuss ways you might meet your payment obligations.

Missed repayments

You can make a missed payment using one of the following options:

  • BPAY®
  • Direct debit
  • Post Billpay
  • Cheque.

See ways to make a payment. Late fees may apply.

®  Registered to BPAY Pty Ltd ABN 69 079 137 518

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