A payee or biller is a person or an organisation to whom you want to pay or transfer funds.

A payee list details all your saved payees so that you can make future payments to them without having to re-enter their account information.

Add a payee or a biller

To add a payee or a biller in Macquarie Online Banking:
  1. Select the icon from the side menu; or first click on the icon in top left-hand corner to display the side menu
  2. Select Payees and billers or Make a payment
  3. Select Add new
  4. Select between Payee or biller and PayID.
If you select Payee or biller:
  1. Enter either the BSB number or the biller code
  2. Enter the payee’s or biller’s details
  3. Select Save payee/biller or Use payee/biller.

If you select PayID:
  1. Enter either the Mobile, email, organisation name or ABN
  2. Select Save PayID or Use PayID.

To add a payee or a biller in the Macquarie Mobile Banking app:
  1. Select the icon on the front screen
  2. Select Make a payment
  3. Select the account you intend to pay from
  4. Select Add new payee to set up the payee
  5. Select the payee type (Payee, Biller or PayID)
  6. Enter the payee’s details
  7. Choose whether you’d like to save the payee to your payee list. Select Use.

Import payees' and billers' information from your other bank account

To import payees or billers in the Macquarie Mobile Banking app:
  1. Select the menu icon in the toolbar
  2. Select Import your payees and billers
  3. Read and accept the Terms of Use
  4. Select your bank and follow the prompts.

Edit or delete a payee or a biller

To edit or delete a payee or a biller in Macquarie Online Banking:
  1. Select the icon from the side menu; or first click on the icon in top left-hand corner to display the side menu
  2. Select Payees and billers
  3. Find the payee or biller you want to update
  4. Click on the (Pencil) to update or the (bin) to delete.

To edit or delete a payee or a biller in the Macquarie Mobile Banking app:
  1. Select the icon on the front screen
  2. Select Make a payment
  3. Select any account on the Paying from screen
  4. Swipe left on the payee name and select Edit or Delete.

Nominated accounts

To add a nominated account:

If you have a Cash Management Account or a Home Loan or Offset with a BSB starting with 183, click here.


To delete a nominated account:

We can delete or remove a nominated account once we receive one of the below from you or your adviser:
  • Your signed request provided via email or mail
  • Your verbal confirmation
  • An email from your adviser.

It’s important to ensure the BSB and account number are correct. The account name is not used for processing payments and we do not match the account name against the account number you provide. Entering incorrect details may mean the wrong account is credited and it may not be possible to recover the funds.
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Thank you. If you’d like to provide further feedback about your recent experience, please head to our Feedback and Complaints page.

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