If you see a transaction that you don’t recognise on your account or suspect fraud, let us know by giving us a call at any time on 133 174 (+61 2 8245 4470 if calling from overseas).

You can also place a temporary lock on your debit card or credit card in Macquarie Online banking or in the Macquarie Mobile Banking app.

If we notice any suspicious activity on your account, we will attempt to contact you on the details you’ve provided to us. It’s important to ensure that your contact details are up to date so we can help resolve any unauthorised transactions.

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Thank you. If you’d like to provide further feedback about your recent experience, please head to our Feedback and Complaints page.

Thank you. If you’d like to provide further feedback about your recent experience, please head to our Feedback and Complaints page.

Experiencing financial difficulty?

Where you feel you may not be able to meet your regular repayments or some other financial obligation, please contact us to see how we can work together towards a solution for you. 

Feedback and complaints

Everyone at Macquarie is commited to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it. 

Help and support 

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