Omnisure is taking their family-founded Sydney insurance brokerage to new heights.
Omnisure, founded by the Van Der Merwe family in 2000, is an insurance brokerage and premium funder that specialises in tailored, innovative solutions for their clients. Its second-generation successors, Ben and Schalk Van Der Merwe, saw Omnisure through a period of rapid scale after acquiring the business from their parents in 2022. Now, they are positioning themselves for further growth, leveraging Macquarie Business Banking’s tailored transactional banking suite and deep understanding of insurance businesses.
Making the switch to a bank that understands insurance
With their business significantly outperforming, the Omnisure team made the switch to Macquarie Business Banking, looking for a banking relationship that was more focused, relationship-driven, and tailored to their industry.
“We always knew Macquarie [Business Banking] was a big player in the general insurance space,” says Ben Van Der Merwe, Managing Director. “The Business Banking team restructured our debt completely. They took the time to understand what’s important to us.”
With their lending relationship in place, the next step was to onboard Macquarie’s insurance-specific transactional banking products:
- Macquarie Business Online: an online banking platform, designed for seamless banking management
- Connectivity: integration of banking products with leading insurance broking management software
- DEFT: Macquarie’s own secure payments system
- Macquarie Authenticator: a market-leading digital two factor authentication app.
Streamlined digital banking and payments made simple
“Macquarie’s transactional banking has changed our accounts team’s life drastically.” says Ben.
“Previously, our transactional banking was incredibly manual and ripe for errors. We were downloading PDFs off our banking platform and manually inputting them into our practice management software.”
“Now it’s easy to upload files and auto-reconcile.”
This automation is powered by a combination of connectivity, and DEFT, Macquarie’s secure payments system.
DEFT simplifies payment collection by generating a unique reference number for every client invoice. This allows incoming payments from a broad range of channels to be automatically reconciled, significantly reducing manual work and potential for errors.
The system provides administrators with a single file that can integrate directly with compatible broking software, making reconciliation seamless and more efficient.
“DEFT saves our accounts manager at least two hours a week. Before DEFT, we were considering hiring a second person in the finance team, which we haven’t had to do now. We have one accounts manager looking after both our businesses and all the loans associated with them.”
“The Macquarie Business Online Task Centre makes approvals easy too. I don’t have to be in the office - we just need our phone. I’ve got my personal banking with Macquarie and it’s easy to switch interfaces so I can approve transfers and see where they’re going.”
