Setting up third party authority for your accounts

You can provide authority to access your accounts to people in your life such as your partner, a family member or a financial intermediary like a financial adviser, accountant, financial counsellor, or community lawyer.

Different levels of third party account authorities (e.g. view, enquiry or transact) are available, depending on the account you hold. They're all outlined in the table below.

It’s important to remember that third party authorities allow significant access to your account(s) that would normally be limited to you and/or other account holder(s) only. For your protection, you may need to make further enquiries to understand the scope and powers provided under third party authorities before allowing such access. See ‘What should I consider before setting up third -party authority or power of attorney (POA)?’

To set up third party authority for an account, download and complete the relevant form, then return it to us via the details shown on the form. In some situations, we need to identify the third party so extra documentation will be required from them. This is explained on each form too.

Financial advisers specialise in helping you manage and grow your wealth. They can assist with:

• Investment planning – Recommending investment strategies tailored to your goals and risk tolerance
• Retirement planning – Helping you prepare for a secure financial future by setting up superannuation or other retirement accounts
• Wealth management – Providing advice on managing savings, assets and income effectively
• Insurance advice – Guiding you on life, health or income protection insurance
• Financial goal setting – Creating a roadmap to achieve short-term and long-term financial objectives.

Accountants focus on managing your financial records and ensuring compliance with tax laws. They can help with:

• Tax preparation and filing – Ensuring your tax returns are accurate and submitted on time while maximising deductions
• Bookkeeping – Keeping track of your income and expenses, which is especially helpful for business owners
• Financial reporting – Preparing financial statements to help you understand your financial health
• Business advice – Offering insights into cost management, budgeting and financial strategies for your business.

Financial counsellors provide free and confidential support to individuals experiencing financial difficulties. They can assist with:

• Debt management – Helping you negotiate with creditors, consolidate debts or create a repayment plan
• Budgeting – Developing a budget to manage your income and expenses effectively
• Crisis support – Guiding you through financial emergencies, such as the threat of bankruptcy or eviction
• Advocacy – Representing you in discussions with creditors, utility providers or government agencies
• Financial literacy – Educating you on managing money and avoiding future financial stress.

Community lawyers offer legal advice and representation, often for free or at a low cost. They can assist with:

• Consumer rights – Helping you resolve disputes with financial institutions, such as unfair fees or loan terms
• Debt recovery – Advising on legal options if you're being pursued for debt repayment
• Bankruptcy advice – Guiding you through the legal implications of declaring bankruptcy
• Contracts and agreements – Reviewing financial contracts to ensure they’re fair and legally sound
• Estate planning – Assisting with Wills, powers of attorney and other legal documents to manage your assets.
  

Before setting up third party authority, it's essential to

• Choose a trusted party – Ensure the individual or organisation is reliable and has your best interests in mind
• Understand the permissions – Be clear about what authority level(s) you're granting and whether it can be limited to specific tasks or accounts
• Review security practices – Ensure the third party follows strong security protocols to protect your information
• Monitor activity – Regularly review account activity to ensure everything is being managed appropriately.

By carefully considering these factors, granting third party authority can be a practical and beneficial way to manage your accounts efficiently.

If you need to remove a third party from your account, you can complete the relevant third party authority form. For urgent requests, including who has authority on your accounts, you can contact us via chat.

You can add a power of attorney to your home loan by completing and returning the following documents to mortgages@macquarie.com: 

• A completed and signed Power of Attorney (POA) form
• A certified copy of the whole Power of Attorney document
• A completed and signed Home Loan Identification form
• A certified copy of ID of the Power of Attorney.

Certification requirements 

Please note that certification must be within the last 2 years. For full certification requirements, see Verifying your identity via certified documents.

You can add a power of attorney (POA) or enduring power of attorney (EPOA) to your Transaction or Savings Account by completing and returning the following documents to transact@macquarie.com:

• A completed and signed Executor/Power of Attorney (POA) form
• A certified copy of the whole Power of Attorney document

If the POA or EPOA is new to Macquarie we'll also require the following:

• A completed and signed  Macquarie Individual Identification form
• A certified copy of ID of the Power of Attorney

Certification requirements 

Please note that certification must be within the last 2 years. For full certification requirements, see Verifying your identity via certified documents.

You can add a power of attorney (POA), or enduring power of attorney (EPOA) to your Business Savings Account by completing and returning the following documents to digitalbusiness@macquarie.com

• A completed and signed Power of Attorney (POA) form
• A certified copy of the whole Power of Attorney document

If the POA or EPOA is new to Macquarie we'll also require the following:

• A certified copy of ID of the Power of Attorney
• A completed and signed BSA Individual/Sole Trader ID form

Certification requirements 

Please note that certification must be within the last 2 years. For full certification requirements, see Verifying your identity via certified documents.