You can activate your new or replacement credit or debit card in Macquarie Online Banking or the Macquarie Mobile Banking app.
To activate your card in Macquarie Online Banking:
- Hover over your account in the account list
- Select I want to
- Select Manage Card in the menu drop-down
- Select Activate
- Enter the CVV from the back of your card
- Select Next
- Enter the SMS safe code that has been sent to your mobile. (If you have registered Macquarie Authenticator, you will be asked to verify from that device.)
- Select Activate.
To activate your card in the Macquarie Mobile Banking app:
- Select the account from the account list
- Select the I want to button
- Select Manage Card in the menu
- Select Activate
- Enter CVV from the back of your card
- Select Next
- Enter the SMS safe code that has been sent to your mobile. (If you have registered Macquarie Authenticator, you will be asked to verify from that device.)
- Select Activate.
You’ll receive a confirmation message if the activation was successful. If it wasn’t successful, repeat the steps. If you have trouble activating your card, please ensure your personal details are up to date including your mobile phone number, and ensure you are using the latest version of the Macquarie banking app.
As soon as your card is activated, you can start using it to make purchases. Please note, for credit cards, the primary cardholder must activate their card before the supplementary cardholder can activate their card.