DEFT

Spend less time on processing payments and more time on your clients with DEFT's convenient payment options. 

Merchant services

Choose from two ways of accepting card payments online and in person.2

Other solutions

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Fill out our form so we can review your application and connect you with the right banking specialist.

Please note, we do have further criteria that the team will explore for you, and to save you time, we may reach out to you via the email address you have provided with your enquiry.

Please call 1800 442 370 to speak to a client service representative. 

We provide lending, payment and deposit solutions to individuals and businesses in most of our key industry segments. We pride ourselves on deep industry expertise and a strong relationship model.

To offer the most value when establishing a banking relationship, we may look at the number of years’ profitable trading, directors and annual revenue. 

 
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If you are an existing client, please contact your relationship manager, or call our Client Service team on 1800 442 370.

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Frequently asked questions

DEFT is offered in conjunction with our deposit products. For more information please read the product disclosure statement for deposit products and non-cash payment facilities.

Download PDS

Please read the merchant service general terms and conditions. 

Download PDF

Macquarie Business Banking currently specialises in accounting, architectureengineering, financial services, healthcare, insolvency, insurance, legal, real estate, strata management, surveying and technology industries.

At Macquarie we’re designed to be different. We work with businesses in industries where we have deep knowledge and experience as it allows us to tailor our services to meet their unique requirements. 

A merchant chargeback is a disputed payment between a cardholder and merchant. It is requested by a customer and then issued by the cardholder's financial institution for a disputed transaction. Chargebacks can be a common occurrence in your business and it’s important that you’re fully aware of your obligations, the processes involved and the possible outcomes.

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Fraud can be a problem for many merchants and can have a substantial impact on your business. It's important that you know about potential risks so that you can better protect your business from fraud.

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A merchant surcharge if when you charge a fee for accepting card payments. If you do this, it’s important that you know the merchant surcharging standards.

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The PCI DSS outlines requirements for prevention, detection, and actions for cardholder data security breaches. If you’re a merchant that accepts credit and debit card transactions, it’s your responsibility to store and process cardholder data securely in accordance with the PCI DSS.

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Additional information

The information on this page has been prepared by Macquarie Business Banking, a division of Macquarie Bank Limited AFSL & Australian Credit Licence 237502 ("Macquarie") for general information purposes only, without taking into account your personal objectives, financial situation or needs. Before acting on this general information, you must consider its appropriateness having regard to your own objectives, financial situation and needs. The information provided is not intended to replace or serve as a substitute for any accounting, tax or other professional advice, consultation or service.

1

Subject to internet connection and device compatibility.

2

The provision of merchant services is subject to credit approval and due diligence.