Comprehensive Credit Reporting (CCR)

CCR is the secure exchange of credit information about borrowers between Credit Providers (CPs) like Macquarie Bank and Credit Reporting Bodies (CRBs) such as Equifax. This is an enhancement to the existing Credit Reporting (‘negative’) regime which consists of credit enquiries, defaults and serious credit infringements.

The information shared is now more comprehensive and includes ‘positive’ information such as account open and closed dates, credit types, credit limits and up to 24 months of Repayment History Information (RHI).

We commenced our participation in CCR in December 2019.

As we’re now participating in CCR, this means your Credit Report may contain additional things such as your credit types, credit limits and repayment history.

To ensure repayment history is displayed positively on your Credit Report, it’s important you meet your repayments on time, by the due date. For more information, please visit www.creditsmart.org.au/learn-about-credit

You can obtain a free copy of your credit report by contacting Equifax directly.

From 1 July, the credit reporting system will include financial hardship information.

Your credit report includes your repayment history for credit accounts like credit cards, home loans, personal loans, and car loans. When a financial hardship arrangement relating to any of these accounts is agreed, your credit report may show financial hardship information alongside repayment history information, indicating that a financial hardship arrangement has been entered into and, if applicable, is in place for each month that the arrangement is in place.

For more information visit our FAQs page.

You can find more information about CCR and how to maintain your credit health by visiting the Credit Smart website at www.creditsmart.org.au/learn-about-credit.

• Creditsmart.org.au
• Macquarie Group Privacy Policy
• Macquarie Credit Information Policy