Your identity may be verified electronically using government sources (such as the ID issuer or official records holder) and information held by our credit reporting agencies such as Equifax.
Your information will be disclosed to our selected Credit Reporting Agency who will attempt to match it against public and government sources, and against personal information held by them on your credit information file. The result of the matching attempt will be sent back to us to help determine whether we are able to verify your identity electronically.
The Credit Reporting Agency is obligated to use your information for identity verification only and must keep your information confidential. This identity verification process may involve the use of vetted external organisations which may have their own privacy policies in place.
You may contact the relevant credit reporting agency for further information regarding how your personal information is used.
You can also access your details held by our credit reporting agency below:
For credit header information: www.mycreditfile.com.au
We will use the details you have provided on your application to electronically verify your identity. We may request additional information, such as a driver's license and/or your passport details as and when required.
If you do not wish for your identity to be verified electronically, please call us on 1300 150 300 to discuss alternate verification options. You will be required to provide identification documents.