Start with your account number

To get information about managing your Macquarie car loan, first check your account number: 

  • If your car loan account number has 13 digits (XXX-XXXXXXX-XXX), follow these steps. You’ll find your account number in your welcome letter, or on any statement you’ve received.
  • If your car loan account number has 9 digits (XXXXXXXXX), follow these steps. You’ll find your account number in your welcome email, or any statement you’ve received.  

Account number has 13 digits

If your car loan account number has 13 digits (XXX-XXXXXXX-XXX), this information relates to you.

See your current car loan interest rate

You may view the interest rate details of your car loan online. This is currently only available for Consumer loans.

  • Register and log into YourLease
  • Navigate to the Contract Details screen
  • See the Customer Rate field

Customer rate on your Chattel Mortgage

Chattel Mortgage contracts have not traditionally displayed the annual percentage rate used to calculate the total repayment instalments payable by you. From May 2019, we made changes to our Chattel Mortgage contracts to provide greater transparency around the relevant customer rate and the cost of your Chattel Mortgage.

However, there may be instances where contract documents printed before 2 March 2021 display a customer rate rounded to the nearest 2 decimal places. For example:

  • if the rate used to calculate the repayments was 5.433%, the rate displayed on the contract will be 5.43% (rounded to the nearest 2 decimal places)
  • if the rate used to calculate the repayments was 5.455%, the rate displayed on the contract will be 5.46% (rounded to the nearest 2 decimal places).

This change does not impact the amount of the repayment instalments specified in your Chattel Mortgage.

Effective from 2 March 2021, changes have been made so that any contracts printed from this date will have a customer rate rounded up to the nearest 2 decimal places displayed on the contract. For example:

  • if the rate used to calculate the repayments is 5.433%, the rate displayed on the contract will be 5.44%.

Please note this does not have an impact on your annual percentage rate used to calculate the total repayment instalments under your Chattel Mortgage.

Novated Leases

If you have a novated lease, please contact your salary packager for information about your rental rate.

Account number has 9 digits

If your car loan account number has 9 digits (XXXXXXXXX), this information relates to you.

Interest on your car loan

Macquarie offers both fixed and variable interest rate car loans.

  • Fixed rate car loans have an interest rate that is fixed for the life of the loan.
  • Variable rate car loans have an interest rate that can move up or down according to market conditions, which impacts the amount of interest you pay. Currently, only personal use car loans offer a variable rate option.

Once your car loan settles the rate type cannot be changed.

Interest is calculated on your Account by applying the applicable interest rate to the balance of the Account at the end of each day. The daily interest rate applied is the applicable interest rate divided by 365.

Generate a Financial Year's Interest Report

  1. Register and log into Macquarie Online
  2. Select your car loan account from the account list
  3. Click on I want to in the banner near your account nickname (or product name)
  4. Select View account statements and reports in the menu drop-down
  5. Select Financial year’s interest report.

Alternatively, you may do this via our app:

  1. Register and log into Macquarie Mobile Banking
  2. Select your car loan account from the account list
  3. Click on I want to in the banner near your account nickname (or product name) 
  4. Select View account reports in the menu drop-down
  5. Click on Financial year's interest report
  6. Select Car Loan 
  7. Click Generate Report.

See your current car loan interest rate

You may view the interest rate details of your car loan online. This is currently only available for Personal Use car loans.

  1. Register and log into Macquarie Online
  2. Select your car loan account from the account list
  3. Click on I want to in the banner near your account nickname (or product name)
  4. Select View interest details in the menu drop-down.

Alternatively, you may do this via our app:

  1. Register and log into Macquarie Mobile Banking
  2. Select your car loan account from the account list
  3. Click on I want to in the banner near your account nickname (or product name) 
  4. Scroll to the Interest details section or click on the Interest details link on the left-hand menu.

Interest rate changes on variable loans

If you have a car loan on a variable interest rate, your principal and interest repayments will be recalculated when there is an interest rate change. We will contact you letting you know your new interest rate and new repayment amount before it becomes due.

If the variable interest rate changes, we will automatically adjust your direct debit amount to cover your new repayment amount.

Car loan interest rate vs comparison rate

The car loan interest rate is the actual rate at which interest is charged on your car loan and doesn’t include fees.

The car loan comparison rate is a rate that helps you work out the true cost of the loan and allows you to compare rates amongst other lenders. It is represented as a single percentage figure, and is comprised of the interest rate plus some of the fees and charges relating to a loan. As well as the comparison rate, it’s important to consider the features each loan offers and how valuable these are to you. 

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