Account number has 13 digits

Start with your account number

If your car loan account number has 13 digits (XXX-XXXXXXX-XXX), follow these steps. You’ll find your account number in your welcome letter, or on any statement you’ve received.

You’ll find your account number in your welcome letter, or on any statement you’ve received.

The easiest way to request documents and statements for your car loan is by logging in to YourLease. You can instantly download a payout letter and payment history.
 

Payout Letter

This letter includes the payout figure at the time of request to finalise your loan. It includes the amount owed, payout expiry date and payment details.

Please note paying out a loan early may incur additional fees and charges.

To request a payout letter online, please follow the below steps:

  1. Log in to YourLease
  2. Select Contract Details
  3. Go to the Payout Quote section
  4. Generate your payout figure by clicking ‘request payout quote’
  5. Once your payout figure is generated, you’ll be able to download this in a letter. Please select ‘download payout letter’.
Payment History

A statement reflecting all previous transactions made on your loan account.

This document does not provide a breakdown of principal and interest components.

To request a payment history online, please follow the below steps:

  1. Log in to YourLease
  2. Select Contract Details
  3. Go to the ‘Payment History’ section
  4. You can download your payment history as a letter by clicking on the download button in the top right of the screen.

 

There are other documents that are also available upon request via YourLease, which are outlined below.
 

Consumer Loan statement

A statement includes all transactions made on your Consumer Loan contract, including the breakdown of principal, interest, and any fee components. Statements are available for Consumer Loans only.

Interest Amortisation Schedule

This document will provide a payment schedule for the loan term, showing both the principal and interest component of each payment. The interest Amortisation Schedule is only available for Chattel Mortgage and Commercial Hire Purchase.

Contract Summary Letter

This letter provides an overview of your current account status. This includes account information, payment schedule, loan balance and payout figure.

Residual value/Balloon letter

A letter specifying the residual value or balloon amount payable on your contract, the payment due date and payment details/options.

Third Party Authority form

This form is to authorise a third party to have enquire access to your car loan or novated lease. To fill out the form, see Third Party Authority form.


To request any of the above documents, please follow the below steps.

  • Log in to YourLease
  • Select Contract Details
  • Click on Request Documents
  • Choose which document you’d like to receive via email. Please note it can take up to 3 business days to receive.

Novated Leases

If you have a novated lease, you may not be eligible for online access via YourLease. Please contact your salary packager to request a document or statement.

Statements of Transactions for Leases

We issue a Statement of Transactions to clients who have certain lease agreements (e.g. those that are not currently under a novation agreement or salary packaged). We’ll issue these statements annually in July.

The statement is a record of transactions over the last financial year. This will include all payments, payouts, refunds and dishonours.

If you have any questions about how you should use the information provided in the Statement of Transactions, we recommend seeking independent professional tax advice.

Terms and Conditions

You can download the terms and conditions for your finance type by clicking on the links below:

The above terms and conditions are the latest versions. Please note these terms and conditions may not be applicable to your finance type as it depends on when your contract was settled.

For historic terms and conditions, please get in touch with us at leasingcustomerservice@macquarie.com to request a copy.

Account number has 9 digits

Start with your account number

If your car loan account number has 9 digits (XXXXXXXXX), follow these steps. You’ll find your account number in your welcome email, or any statement you’ve received. 

Documents available online

Please read the below to find out which documents you can view and request online.

 Macquarie OnlineMacquarie Mobile Banking app
Transaction Listing
  1. Register and log into Macquarie Online
  2. Select your car loan account from the account list
  1. Register and log into Macquarie Mobile Banking
  2. Select your car loan account from the account list
Financial Year's Interest Report
  1. Register and log into Macquarie Online
  2. Select your car loan account from the account list
  3. Click on I want to in the banner near your account nickname (or product name)Select View account statements and reports in the menu drop-down
  1. Register and log into Macquarie Mobile Banking
  2. Select your car loan account from the account list
  3. Click on I want to in the banner near your account nickname (or product name)
  4. For Financial Year’s Interest Report, select View account reports in the menu drop-down
Account Statements
  1. Register and log into Macquarie Online
  2. Select your car loan account from the account list
  3. Click on I want to in the banner near your account nickname (or product name)Select View account statements and reports in the menu drop-down
  1. Register and log into Macquarie Mobile Banking
  2. Select your car loan account from the account list
  3. Click on I want to in the banner near your account nickname (or product name)
  4. For Account Statements, select View account statements in the menu drop-down
Third Party Authority formThis form is to authorise a third party to have enquire access to your car loan. To fill out the form, see Third Party Authority form.

Terms and Conditions

You can download the terms and conditions for your car loan by clicking on the link below

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Unless stated otherwise, this information is provided by Macquarie Bank Limited AFSL and Australian Credit Licence 237502 (MBL) and does not take into account your objectives, financial situation or needs. You should consider whether it is appropriate for you. Finance is subject to our credit approval criteria. Terms and conditions apply and may change without notice.

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