Overview

There may be times where you need to ask us to make a change to your home loan or obtain information about your home loan.

We’ve compiled a list of useful forms and information to help you find what you are looking for.

Forms

Home loan application - Complete this online form to apply for a home loan with Macquarie. For more information, please visit Home loans.

Discharge Authority - Use this form when you have sold your property, repaying your home loan in full, or refinancing your home with another lender. For more information, please visit Discharging your home loan.

Financial assistance - If you are experiencing financial difficulty, you can submit this online application for Financial Assistance.

Home loan variation application - Use this form to convert to or extend an existing Interest Only term or remove a borrower from your home loan.

Loan Purpose Change - Use this form to request a change to the loan purpose (eg Investment or Owner Occupied). For more information, please visit Changing the purpose of your home loan.

Third Party Authority - Use this form to nominate or remove a Third Party Authority (TPA) on your home loan or car loan. For more information, please visit Third party authority for your accounts.

Power of Attorney - Use this form to nominate a Power of Attorney on your account and provide us with a certified copy of the POA statutory document. For more information, please visit Third party authority for your accounts.

Withdrawal form - for over $100,000 - This form should only be used to request a withdrawal from your home loan or offset account for amounts greater than $100,000 or for a withdrawal from your Reverse Mortgage account. If you need to withdraw an amount less than $100,000, this can be done via Macquarie Online Banking or Macquarie Mobile Banking (excluding Reverse Mortgages). For more information, please visit Redrawing on your home loan.

Calculators

Home loan calculators – Access a range of calculators to estimate repayments, savings borrowing capacity, home loan deposit, and stamp duty.

Terms and Conditions, Guides and Fact Sheets

Home loans terms and conditions – applicable to home loans with a BSB starting 182. For home loans with a BSB starting 183, please refer to your terms and conditions issued to you with your loan documents.

Macquarie Electronic Banking Terms and Conditions – These terms and conditions apply to your use of Electronic Banking.

Macquarie Transaction and Savings accounts terms and conditions  - These terms are applicable for offset transaction accounts opened in connection with Offset Home Loans, in addition to the general ‘Home loans terms and conditions’.

Construction document guide – This guide explains what happens during the construction period and how to submit a request for a progress payment.

Start a live chat

Log in to Macquarie Online Banking or the Macquarie Mobile Banking app and chat with a consultant in real time, Monday to Friday, 9am to 5pm Sydney time (excluding public holidays).

Experiencing financial difficulty?

Please get in touch as soon as possible so we can work together to find the right solution for you.

Resolve a complaint

Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it.