Summary

You have an account on the Macquarie Wrap platform. A wrap platform is a place where investments can be held in one place and managed by clients and their advisers. It simplifies the administration of your portfolio for you and your adviser.

The Shield Master Fund (Shield) is an investment option that was previously available on the Macquarie Wrap platform. When your adviser was selecting and recommending the investments for your superannuation holdings, they invested your funds in Shield.

Shield was controlled by a company called Keystone Asset Management (Keystone) in its capacity as the ‘responsible entity’. 

Keystone has stopped accepting requests to invest new money and is not processing requests from investors who want to reduce their investment in Shield. 

These restrictions should not affect the investments you have with Macquarie outside Shield and those interests can be changed or withdrawn subject to existing superannuation rules. 

Important events

The corporate regulator ASIC has been taking various actions this year against Keystone, due to concerns about Shield and its underlying investments. 

On 26 June 2024, Jason Tracy and Lucica Palaghia of Deloitte were appointed by the court to take control of Shield's bank accounts and provide a report on the financial position of Shield in July 2024 (see ASIC media release 24-137MR).

On 27 August 2024, the Federal Court made orders appointing Mr Tracy and Ms Palaghia as receivers and managers of the property of Keystone. They are required to:

  • secure the property held by Keystone in its capacity as responsible entity of Shield and trustee of certain other funds,
  • identify how Shield investor funds were used by Keystone, and
  • recover Shield investor funds.

On 5 September 2024, the Federal Court made orders appointing Mr Tracy and Ms Palaghia as replacement voluntary administrators of Keystone, in addition to their role as receivers (see ASIC media release 24-197MR).

The administrators and receivers have started proceedings in the name of Keystone against Paul Chiodo and Chiodo Corporation Pty Ltd, City Built Pty Ltd (City Built) and Robert Filippini (the director of City Built, who is involved in the construction of the developments) and related parties. As part of these proceedings, the administrators and receivers have identified and obtained freezing orders over funds in bank accounts held by Mr Filippini and related entities.

The administrators published a series of reports to creditors on 25 November 2024, 27 November 2024 and 30 November 2024 (copies of which are available below and on Deloitte's webpage) and concluded that:

  • Keystone is insolvent; and
  • it's in the best interests of creditors for Keystone to be wound up.

In December 2024, Mr Tracy and Glen Kanevsky of Deloitte were appointed as liquidators of Keystone, following a second creditors' meeting at which Keystone's creditors resolved to wind up the company.

Mr Tracy and Mr Kanevsky retired from Deloitte on 1 April 2025 and joined Alvarez & Marsal on 2 April 2025. The Federal Court made orders to replace Ms Palaghia with Mr Kanevsky as a joint and several receiver and manager of Keystone. Mr Tracy and Mr Kanevsky are now joint and several receivers and managers and liquidators of Keystone. Alvarez & Marsal have established a web page dedicated to the Shield Master Fund.

Unit prices

We republish unit prices for Shield (and all investments we offer) via the Portfolio Valuation page in Macquarie Online.

The last unit price Macquarie received from Keystone was determined as at 3 April 2024. We have not received any further pricing information from Shield since this date.

Due to the time between the last unit price date and uncertainty surrounding the financial position of Shield, the true value of a unit will have changed. This is likely to impact the value of your investments in Shield. The last unit price is not a reliable measure of what an investment in Shield is now worth.

An up-to-date unit price for Shield can’t be provided at this time, as the value of a number of the underlying assets of Shield can’t be independently verified, and estimated values can’t be given with any level of certainty.

Financial condition of Shield

On Thursday 28 November 2024, we sent you a communication with a link to a Significant Event Notification (SEN) on Deloitte letterhead. You should read this SEN to understand more about the financial condition of Shield.

In the SEN, Deloitte reported that $525 million has been invested in Shield by the current investors and that a portion of this money has been spent by Keystone as follows:

  • held in listed equity investments: approximately $180 million
  • paid to Chiodo Corporation Pty Ltd, a company controlled by Mr Chiodo: approximately $265 million 
  • payments then made by Chiodo Corporation out of this $265 million included:
    • for specific project costs: $108 million
    • to lead generators, who marketed Shield to new investors: $65 million
    • for shared project costs: $36 million
    • to three companies associated with Mr Chiodo and Mr Frolov (Marsi, Malana, Nextform): $17 million
    • for Mr Chiodo's personal use: $7 million

Receivers and liquidators are taking legal action to recover some of these funds for the benefit of Shield investors. 

In particular, they have started proceedings to recover $158 million paid by Chiodo Corporation to Robert Filippini and City Built Pty Ltd (of which Mr Filippini is the sole director and shareholder). 

Of this $158 million, bank accounts holding $110 million have been frozen by the Federal Court. 

Creditors’ meeting

On 2 December 2024, a meeting was held to end the voluntary administration process. Before this meeting, creditors were asked to consider a number of proposals as an alternative to Keystone being placed into liquidation.

The receivers issued reports to creditors evaluating the proposals. 

Creditors were asked to consider three proposals, known as DOCA proposals, and vote on them at the creditors’ meeting. The alternative to these proposals was for Keystone to be placed into liquidation and wound-up. You can find a link to a summary of these proposals here. You can also review Deloitte's full assessments on Deloitte’s webpage. Deloitte has since summarised its assessments in this way:

In short, each DOCA Proposal involved creditors and SMF investors giving up on significant claims and assets at a very low rate of return and/or progressing risky and/or uncertain investments that were not within the investment parameters in the SMF PDS in order to attempt to recover losses suffered from the previous mismanagement of SMF investor funds.

The receivers recommended that creditors vote in favour of the liquidation of Keystone. A majority of creditors, including Macquarie, agreed with that recommendation and voted to place Keystone into liquidation (with 12 votes in favour and two against).

On 13 December 2024, Deloitte issued a further SEN which provides an update on the outcome of the creditors' meeting.

Next steps and other matters

The liquidators have significant powers of investigation with the aim of recovering assets of Keystone for the benefit of investors in Shield and Keystone’s creditors. As mentioned,  the SEN of 13 December 2024 sets out the liquidators' plans for recovering each category of Shield assets and their estimated timing on next steps.

As per our communication on 28 November 2024, the liquidators are not in a position to determine an up-to-date unit price for Shield.

The liquidation process is complex and will take some time. We’ll continue to share relevant information when it becomes available.

 

If you’d like to speak to us about the above summary, you can contact Macquarie via:  

Email: wrapkeycontacts@macquarie.com

Phone 1800 095 568

Investors can also contact the receivers and voluntary administrators with any queries by emailing shieldinvestors@alvarezandmarsal.com.

About this page

Last updated

This page was prepared on 18 July 2024 and last updated on 2 May 2025 to include information about the liquidators and receivers and managers Mr Tracy and Mr Kavevsky's move to Alvarez & Marsal and the new Alvarez & Marsal web page dedicated to the Shield Master Fund.

The role of an adviser

A financial adviser's role is to provide you with advice to help you achieve your financial objectives.

Depending on what your goals are, the advice you receive may vary but can commonly include conversations around investment strategies, superannuation, retirement planning, taxation and insurance.

As a Macquarie Wrap account holder, your financial adviser assisted you in opening a Macquarie Wrap account, which gives you and your adviser access to a range of investments and the transparency of online reporting.


Please note: Macquarie Wrap doesn't provide financial advice. Your financial adviser is independently licensed.

About a Macquarie Wrap account

Macquarie Wrap is an investment platform designed to house all your investments in one place. With Macquarie Wrap, you and your adviser have access to a broad range of investment options across a range of investment types.

The investment options available for clients are issued by a range of financial product issuers. Most of these products are issued by companies that are independent of Macquarie.

This allows you and your adviser to create a portfolio tailored to your specific wealth needs and goals - all in one online portfolio.

Your adviser can buy and sell your investments through the Macquarie Wrap online portal.

Understanding your Macquarie Wrap – Super, Pension or Investment account

We’ve written a series of Help Centre articles to help you understand more about your account, including how to open and use a Macquarie Wrap account.

Read our Help Centre articles online here

About the Macquarie Superannuation Plan

The Macquarie Superannuation Plan is a choice fund, which means Macquarie Investment Management Limited (MIML) as the Fund’s Trustee, does not make investment decisions on your behalf.

The Macquarie Superannuation Plan investment menu provides access to a broad range of investment options on the Macquarie Wrap platform. Most of these investment options are issued by companies that are independent of Macquarie.

Macquarie Superannuation Plan members and their independent financial adviser tailor their own individual portfolios by selecting investments from this menu.

More information about your superannuation or pension account

Our 'Superannuation and member information' webpage gives you access to important information about your superannuation and pension accounts, including offer documents, Significant Event Notices (SENs), member outcomes assessments, Annual Member Meeting resources and other materials published by the Trustee.

Access the page here

Investment menu news

We provide regular updates relating to investment options available through Macquarie Wrap. This is to help investors make more informed decisions about the investments they hold and their future investment approach.

Access recent investment menu news here

About the Shield Master Fund

The Shield Master Fund (ARSN 650 112 057) (Shield) is a registered managed investment scheme that began operating in 2021.

Keystone Asset Management Ltd (AFSL 491 477) (Keystone) is the responsible entity for Shield.

Certain classes of the Shield fund were available via the Macquarie Wrap investment menu from February 2022 to 16 June 2023.

Summary of events

ASIC issues stop orders

7 February 2024

ASIC made interim stop orders on four Shield product disclosure statements (PDSs). This measure stopped any further investment into Shield (noting that Macquarie had already closed Shield for further investment by clients of the Macquarie Wrap Platform).

Read the ASIC media release here

Shield suspends redemptions

2 April 2024

Keystone wrote to Shield investors, stating they were suspending redemptions from Shield.

Read the notice here

Court freezes Shield assets

18 June 2024

ASIC commenced proceedings in the Federal Court against Keystone Asset Management.

In response to an ASIC application, the Federal Court froze the assets of Shield until further notice.

ASIC took this action whilst it carries out an investigation into Shield.

Read the ASIC media release here

Court orders over Shield

26 June 2024

The Federal Court made certain orders restraining Shield. These order restricted withdrawals, rollovers and redemptions from being processed. It also appointed two Deloitte partners to have control over Shield’s bank accounts and ordered Deloitte to prepare a report about the financial position of Shield and provide the report to ASIC by 23 July 2024.

The matter is scheduled to be back before the Court on or after 6 August 2024.

Read the ASIC media release here

Keystone notice to members

16 July 2024

Keystone wrote to Shield investors to provide an update.

Read the notice here

Court appoints receivers and managers

27 August 2024

The Federal Court appointed partners of Deloitte Financial Advisory as receivers and managers to the property of Keystone. It determined that this was in the best interest of investors.

Keystone appoints voluntary administrators

28 August 2024

Keystone Directors appointed KordaMentha as voluntary administrators of Keystone Asset Management.

Court appoints administrators

5 September 2024

The Federal Court appointed partners of Deloitte as administrators, receivers and managers of Keystone Asset Management and the Shield Fund.

Read the ASIC media release here

Deloitte releases Significant Event Notice to unit holders

22 November 2024

Deloitte issued a Significant Event Notice to unit holders with an update about the Shield Fund.

Read the SEN here

Deloitte releases Voluntary Administrators’ Report

25 November 2024

Voluntary Administrators issued report about Keystone Asset Management.

Read the report here

Deloitte releases VA Second Report

25 November 2024

Deloitte published the Voluntary Administriators’ (VA) Second Report to Creditors (Arbitrium proposal)

Read the report here

Deloitte releases Supplementary VA Second Report

27 November 2024

Deloitte published a Supplementary VA Second Report to Creditors (Filippini proposal)

Read the report here

Deloitte releases VA Second Supplementary Report 

30 November 2024

Deloitte published a VA Second Supplementary Report to Creditors (Newcoshield proposal)

Read the report here

Creditors' meeting

2 December 2024

Creditors voted in favour of winding up Shield. 

Read the ASIC media release here

Deloitte releases Significant Event Notice to unit holders

13 December 2024

Deloitte issued a Significant Event Notice to unit holders with an update about the Shield Fund.

Read the SEN here

Receivers, managers and liquidators move from Deloitte to Alvarez & Marsal and issued a notice of termination for the Shield Master Fund.

 

3 April 2025

Alvarex & Marsal has established a web page dedicated to the Shield Master Fund.

Keystone Asset Managers decided it's in the best interest of Shield Master Fund unitholders that the Fund be terminated.

Read the notice here

Macquarie’s communications to clients and advisers

Macquarie has sent several communications to clients and advisers about Shield. Please see the following important communications.

DateTopic
25 March 2024Downgraded investment grading
8 April 2024Keystone's notice to members
13 May 2024Significant Event Notice
21 June 2024Investment update
18 July 2024New webpage for clients invested in Shield
26 September 2024

Federal Court order information

28 November 2024Deloitte’s Significant Event Notice to unit holders
18 December 2024Outcome of creditors' meeting on 2 December 2024
11 April 2025Changes in the administration of Keystone

Understanding the value of your investment

When you invested in Shield via the Macquarie Wrap platform, you gained an exposure to ‘units’ in the fund.

Each unit has a price, and that price is determined by the value of the assets held in Shield, divided by the number of units issued to investors. This is calculated by Keystone.

We republish unit prices for Shield (and all investments we offer) via the Portfolio Valuation page in Macquarie Online.

The last unit price Macquarie received from Keystone was determined as at 3 April 2024. We have not received any further pricing information from Shield since this date.

Due to the time between the last unit price date and uncertainty surrounding the financial position of Shield, the true value of a unit will have changed. This is likely to impact the value of your investments in Shield. The last unit price is not a reliable measure of what an investment in Shield is now worth.

In its Significant Event Notice published on 22 November 2024, Deloitte has said that an up-to-date unit price for Shield can’t be provided at this time, as the value of a number of the underlying assets of Shield can’t be independently verified, and estimated values can’t be given with any level of certainty.

When Macquarie receives updated unit prices, we'll update the Portfolio Valuation page in Macquarie Online.

Shield's financial statements for the year ended 30 June 2023 (FY’23) contain a disclaimer of opinion from the Fund’s auditor, as it was unable to obtain sufficient audit evidence to provide an audit opinion.

A copy of the Fund’s FY’23 financial statements can be obtained from the ASIC website (for a charge). To request a copy:

  • visit the ASIC Connect Portal
  • under ‘Search ASIC registers’ in the top right corner, select Organisations and Business Names from the dropdown menu
  • type in Shield Master Fund
  • in the Documents section, select Financial Report.

Withdrawing your money

Keystone has stopped processing requests from investors to sell holdings in Shield. Shield published information about this decision on 2 April 2024. 

If you wish to sell your investments in Shield, you'll need to lodge a redemption request with MIML.
 
MIML sends redemption requests to Keystone, the responsible entity of Shield.

Macquarie doesn't know when processing of redemption requests may resume.

Even when redemption payments start again, you generally won’t be able to withdraw money from a superannuation account unless you’ve met a ‘condition of release’, as defined by superannuation law. You can read more about conditions of release on the ATO website online here.

If you send us instructions to roll over your account to another superannuation fund or withdraw from your account, we’ll be unable to process that request for the portion of your account that relates to Shield, until such time that redemption requests are accepted. In the meantime, we’ll sell down or roll over other assets where possible, according to your instructions.

Information from ASIC

You can find out more information about Shield on the ASIC website.

Customers wishing to contact ASIC to provide information that may be useful for ASIC's investigation can this via email at shield.queries@asic.gov.au.

Information from the liquidators and receivers and managers

Alvarez & Marsal has established a webpage dedicated to the Shield Master Fund.

How to contact us

If you have invested in Shield through Macquarie’s Wrap platform and want more information about your investment, you can contact Macquarie via:

Please note that Macquarie is not able to provide legal or personal financial advice.

Financial hardship

You may be experiencing financial hardship. Please see the following options available to you if you are experiencing financial hardship.

Speak with an independent financial counsellor for free
Contact the National Debt Helpline (NDH) on 1800 007 007 (9:30am to 4:30pm, Monday to Friday). The NDH may not be able to assist with your account specifically.

Find a financial counselling agency

Use the map on ASIC’s Moneysmart website to find a financial counselling agency.

If you are experiencing distress and would like to speak to someone, further support is available at:

Speak with us to discuss withdrawing your superannuation benefits early where you meet a condition of release.

You can apply to access your superannuation early where you meet a condition of release, such as severe financial hardship. However, while Shield assets are frozen, we’ll only be able to give you access to the portion of your account that’s not invested in Shield.

Please call us on 1800 095 568 if you want to discuss the requirements for an early release of your superannuation.

You can also read our Help Centre article ‘Accessing superannuation early’ to learn more.

How to find a new financial adviser

If you’d like help finding a new adviser, please visit moneysmart.gov.au/financial-advice/choosing-a-financial-adviser.

Not all advisers will use Macquarie’s products and services, and some Macquarie products can't be offered by all advisers. Please speak with any prospective adviser about the support they can offer.

Complaints

If you have concerns about your financial adviser's recommendation that you invest your Macquarie Wrap account in Shield, you can lodge a complaint at the places below.

If your advice was provided by Venture Egg or Rhys ReillyYou can lodge a complaint by email at Compliance@interprac.om.au or by telephone at (03) 9209 9777
If your advice was provided by MWL Financial ServicesYou can lodge a complaint via email at admin@mwl.com.au or by telephone:

If you have a complaint about Macquarie, you can:

The Complaints Manager
Macquarie Wrap
GPO Box 4045 Sydney NSW 2001

Financial Information Service (FIS)

Provided by Services Australia, the FIS is a free service to help you understand financial matters and make informed decisions about your finances.

You can watch videos and access contact information to speak with a FIS Officer on their website.

Visit the FIS website here