Last month, we uplifted the Adviser Online Client Overview screen to provide you with better transparency into your clients' Macquarie Authenticator registration progress.
Coming soon to Adviser Online are:
- A Client List screen which is part of our journey to uplift and transition all features from Wrap Online to Adviser Online; and
- A digital form to rollover external funds into your clients’ super accounts, integrated with Macquarie Authenticator to replace the paper form
To align with recent regulatory guidance, we'll be updating our Advice Fee Forms to include an account number when created as part of an application form for new accounts and switches. You’ll need to resubmit advice fee consents for ongoing fee arrangements that were created via a new application on or after 10 January 2025.
Read more about these updates and other product and platform enhancements below.
Michelle Weber
Head of Wrap Platform
A complete digital platform
Supercharge your efficiency and find the information you need faster with our new digital feature releases.
- Better transparency of your clients’ Macquarie Authenticator registration progress
- A third Macquarie Authenticator registration status has been added to the Client logins tile on the Client Overview screen, so you’ll know which steps your client has completed, and what they need to do to be able to approve adviser-initiated payments.
Status | Meaning |
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In progress
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Installed |
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New status added- Adviser Online client list coming soon
- We’re improving the client list experience by introducing a new client list page in Adviser Online that will surface additional client information allowing you to view, filter and download a list of all your clients in one place.
Greater protection for you and your clients
You and your team have access to a stable and secure platform underpinned by the security and risk commitment of a global investment group.
- Cash bulk transacting changes from 25 August 2025
- General Withdrawal Authority is being removed and replaced with Financial Services Debit Authority and Tax Authority.
- This means payments can only be made to accounts nominated by the dealer group in their own name or the Australian Tax Office (ATO). Any other payments up to $500k will need to be made via AIP.
- We’ll soon be supporting ASIC BPAY Cash Bulk Transacting file leveraging Tax Authority (so General Withdrawal Authority is no longer required).
Access to a wide range of investment options
Our investment choices allow you to design a portfolio to meet each client’s investment objectives and adapt as their needs evolve.
- Adding to our investment menu
- We've added 9 managed funds, 8 model portfolios within the separately managed account and 2 fund-like securities to our Macquarie Wrap investment menu. You can also visit our Investment Menu update to see what we’ve added to our Macquarie Wrap IDPS and Super menus.
Discover what's next with Macquarie
We’re becoming a fully digital platform that gives you security, investment choice and control.
- Digital rollover in of external funds to super - coming soon in Adviser Online
- Shortly, you’ll be able to roll over external funds into your client’s Macquarie super account directly from the Account details screen in Adviser Online.
- This feature will have built-in validations to help reduce input errors and will be integrated with Macquarie Authenticator for secure client authorisation and Request Centre for status tracking.
- Use the Adviser Online Funds under Management widget for adviser insights
- The Wrap Online ‘FUA by adviser’ and ‘FUA by product’ reports will be removed in August as part of our journey to uplift and transition all features from Wrap Online to Adviser Online.
- Use the interactive ‘FUM widget’ on the Adviser Online dashboard for this data instead.
Other Important changes
- Account numbers on Advice Fee Consents with new applications
- Recent regulatory guidance has been issued and to align with this guidance, we'll be updating our Advice Fee Forms to include an account number when created as part of an application form for new accounts and switches.
- You’ll need to resubmit an advice fee consent for ongoing fee arrangements created via a new application or switch application on or after 10 January 2025. We have emailed advisers with a list of affected accounts if applicable. The end date for the advice fee consents for these accounts has also been updated to show as 5 September 2025 in the Advice Fee Consent Report in Adviser Online. To be covered under the ASIC no action position, you must create and submit these signed consents before Friday 5 September 2025 using the Advice Fee Form in Adviser Online. If we don’t receive an updated consent for these accounts by then, the existing fee arrangement will end on 5 September 2025, and no further fees will be deducted under that arrangement.
- Client non-resident withholding tax determination updated for IDPS accounts
- Your client’s tax status is now based on the address we have on file.
- Clients with a residential, postal or business address outside Australia will be considered non-residents for withholding tax purposes.
- CMA and Accelerator account closures are now fully digital
- Ensure to use the CMA and Accelerator digital account closure forms recently launched in Adviser Online. Paper forms will no longer be accepted, unless the closure balance is over $500,000.
- For Accelerator accounts, the residual balance will be transferred to the linked CMA. CMAs must have $0 balance to close digitally, so make an adviser-initiated payment to transfer residual funds before closing.