Integrated cash management solutions

You can complete an application for a Macquarie Cash Management Accelerator Account (Accelerator) on your client’s behalf via Adviser Online. Your client will need to approve the application online.

There are two ways you can open an Accelerator account for your client depending if they have an existing Macquarie Cash Management Account (CMA) or not.

My client wants to open a new CMA, and an Accelerator

You can open an Accelerator account at the same time as a CMA. Start a CMA application through Adviser Online and select the option to Open an Accelerator account as part of the application.

If you’re a non-AFSL holder, you can still submit an Expression of Interest.

Your client will receive two separate welcome emails. One for the CMA and one for the Accelerator.

My client has an existing CMA

You can complete a short-form online application which will let us replicate your client’s existing CMA details. Look up the client’s CMA in Adviser Online and select Open an Accelerator account.

Please note, in some cases we may require additional documentation due to changes in the legislation. This may include AML / CTF forms.

We’ll copy across your client’s:

• account details
• contact details
• Tax File Number (TFN)
• Authorised view authorities
• Primary adviser. Please note this includes view authority and Accelerator Account Transfer Authority to allow them to transfer between the client's CMA and Accelerator.

We won’t copy across:

• any linked accounts
• third party authorities (not listed above)
• any services on the accounts (eg direct debits).

If you or your client wants to set up third parties on the account, you'll need to fill out the right forms. For more information see What documents are required to have third party authority on an account?

Your client will receive a welcome email once the new Accelerator Account has been opened.

You can only choose this option if you’re the primary adviser.

Updating contact details

We also won’t update any contact details for your client’s CMA if they provide a different mobile and email on the application. We only use these details for the account opening process. If you or your client wants to update their details please see How can I update client contact details?

Paper applications

Accelerator is a digital product that must be linked to a CMA or IDPS cash account. As such, there is no paper or hardcopy application form.

Term deposits

Your clients can replicate a term deposit (TD) from their existing CMA. However, they can’t replicate a TD from their Accelerator account.

Bulk opening Accelerator accounts

If you’d like to open new Accelerator accounts for multiple clients, please contact your Relationship Manager.

Multiple Accelerator accounts for one client

Your clients can’t have multiple Accelerator accounts linked to a single CMA. When you create a new Accelerator, the name will replicate the CMA name.

Setting up data feeds

Your client’s ESI (External Systems Interface) data feeds are available for their Accelerator in the same way as for the CMA. You can find your ESI details through Adviser Online.

1. Log in to Adviser Online
2. Select your profile icon from the right-hand side of the top menu and select ESI details.

You can open a Term Deposit (TD) for your client through Adviser Online.

1. Log in to Adviser Online
2. Select Applications and click Open an account
3. Select Open TD
4. Confirm your AFSL status and whether this will be for a new client or an existing client. If you’re linking the TD to an existing cash account, search for the Cash Management Account (CMA) you want to link the TD to. If you select this option, the CMA will be linked for the purpose of funding the TD
5. Select Next
6. Select the account type and the method of application you want to use
7. Enter your client’s details in the primary applicant fields. Please note that occupation, mobile and email address are all compulsory fields to complete before you can proceed
8. Select Next
9. Enter the investment details including the deposit amount, the term and the adviser distribution payment (if required)
10. Select the interest payment options including the frequency and the payment method
11. Enter the details of the account to be debited for your deposit(s). This is also the account which funds will be returned to when your TD account is closed.|
    
    It’s important to note that all withdrawals must be debited from an account in the same name as the TD and, we cannot accept a Macquarie Cash Management Accelerator account (Accelerator) for deposits.
    
    
12. Enter the additional details including the source of funds and purpose of the account
13. Select Next
14. Enter the details of the primary adviser on the account and select Next
15. On the final page, you can review all the application details
16. If supporting documentation is required to complete your application, you’ll be directed to our document upload tool to upload these documents. Please note that these documents need to be uploaded prior to submitting your application
17. If everything looks correct and the required documents have been uploaded, click submit.

What happens next?

After submitting your application, if you’ve selected the online method your clients will receive an email from us. From here, they’ll be able to download the offer documents, as well as click on a link where they can review the terms and conditions. They’ll need their email address and date of birth, as well as the PIN found in the email.

If you’ve selected the Print Sign and Upload option, once you’ve filled out all the required fields, you can print a copy of the form and get your client to sign it. You can then scan and upload the form via our document upload tool on Adviser Online. Please see steps 1-4 below for more detail.

If we’re unable to verify your client, we’ll send you an email with the additional documentation required. These documents need to be uploaded via the document upload tool which can be accessed via the link in the welcome email or through Adviser Online by following the below steps:

1. Log in to Adviser Online
2. Select Applications and click on Pending applications
3. Select the application you want to amend by selecting your application reference ID
4. Upload the signed application and any required supporting documentation using the document upload function.